Warm greeting from the receptionist at check in and quiet . I checked in early to get some quiet time in the lounge area where they served flavored water ,tea and coffee and small snacks. It would have been nice to have cucumber available with the cold towels like their photos on the site ,but overall it was nice.
Griffin Condon
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August 24, 2024
Had a perfectly relaxing full body massage here, way worth the money and time and is the go to place for anyone wanting the best massage in SCV. Highly recommend
Danielle Beck
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February 25, 2024
Such an amazing massage. I initially was upset because you can no longer book an 80-minute massage, so I book back to back 50 minute massages. I booked with the regular masseuse I usually have. When I got called in, it was with someone else. I was really upset now but said nothing. I'm so glad because Veena was amazing. I can't recall feeling that relaxed in a very long time.
TheAmazing Carol-Ann
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December 05, 2023
I've been here a few times in the last couple of years and had mostly good experiences. I always watch for the discounts because I feel like they're a little pricy for the area. But this time my experience was different. When I called to make my appointment the girl on the phone wasn't worried about what I wanted or needed at all. Her only concern was securing my credit card number and making sure that I understood that less than 24 hours cancellation meant I paid the full fee. I was a little annoyed with this and also annoyed that I had to call back 3 additional times just to get a couple of simple questions answered. There used to be much more information available on the website. But sadly the phone calls pale in comparison to the dismissive way the desk staff treated me and others while I was there. Towels needed replenishing, a blow dryer wasn't working and what nearly everyone was upset about, the hot tub either wasn't hot or wasn't full. When attendants were in the locker room they were polite and helpful. But when others or I attempted to ask for what we needed from the front desk our requests were met with irritation and excuses. The fact that no one even bothered to apologize for the conditions of the spa when I brought us concerns added insult to injury.
Joelene Hoselton
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December 31, 2023
This was my first time at the Ivy Day spa. Courtney was my masseuse and she was fantastic. She listened to my body as well as being very careful of my injuries. She was thoughtful, and very attentive on how much pressure was necessary and what was comfortable for me.
The facility itself is calming, and beautiful. Outstanding day.
Our Address
24320 Town Center Dr #100, Valencia, CA 91355, USA
Warm greeting from the receptionist at check in and quiet . I checked in early to get some quiet time in the lounge area where they served flavored water ,tea and coffee and small snacks. It would have been nice to have cucumber available with the cold towels like their photos on the site ,but overall it was nice.
Had a perfectly relaxing full body massage here, way worth the money and time and is the go to place for anyone wanting the best massage in SCV. Highly recommend
Such an amazing massage. I initially was upset because you can no longer book an 80-minute massage, so I book back to back 50 minute massages. I booked with the regular masseuse I usually have. When I got called in, it was with someone else. I was really upset now but said nothing. I'm so glad because Veena was amazing. I can't recall feeling that relaxed in a very long time.
I've been here a few times in the last couple of years and had mostly good experiences. I always watch for the discounts because I feel like they're a little pricy for the area. But this time my experience was different. When I called to make my appointment the girl on the phone wasn't worried about what I wanted or needed at all. Her only concern was securing my credit card number and making sure that I understood that less than 24 hours cancellation meant I paid the full fee. I was a little annoyed with this and also annoyed that I had to call back 3 additional times just to get a couple of simple questions answered. There used to be much more information available on the website. But sadly the phone calls pale in comparison to the dismissive way the desk staff treated me and others while I was there. Towels needed replenishing, a blow dryer wasn't working and what nearly everyone was upset about, the hot tub either wasn't hot or wasn't full. When attendants were in the locker room they were polite and helpful. But when others or I attempted to ask for what we needed from the front desk our requests were met with irritation and excuses. The fact that no one even bothered to apologize for the conditions of the spa when I brought us concerns added insult to injury.
This was my first time at the Ivy Day spa. Courtney was my masseuse and she was fantastic. She listened to my body as well as being very careful of my injuries. She was thoughtful, and very attentive on how much pressure was necessary and what was comfortable for me. The facility itself is calming, and beautiful. Outstanding day.