The first impression is quite unpleasant; Receptionists are very little friendly, uninformative and quite rude. The first impression is the most important, therefore they should better train their reception staff, so that they learn more about what customer service is about, if they learned to greet and smile, that would be great...
JoDee Wheeler
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March 17, 2024
Hi everyone just wanted people this place is amazing. Me what I had was the milk and oats bath scrub. The best. My husband had a massage with bone adjustment. He loved it. Lilly helped a lot great lady very kind. On time with my appointment. Lots of tea help me relax. Quite. Peaceful. Thank for the lady that works in the front desk helped me with everything.We will come soon again 😁 thank you for the best treatment.
David Fang
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December 24, 2017
Ann Karen spa has great location, our family has four persons have massage today. All of us feel good about the massage. I would strongly recommend this spa.
Anthony Ngo
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September 05, 2024
Nice clean facilities, pretty empty on the weekdays.. Overall nice experience.
Dani L
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February 19, 2024
**ATTENTION**
Yesterday I got an alert from my chase bank that a $2000 charge was made on my card. I informed my bank that was a FRAUDULENT CHARGE. I called the establishment that made the charge ANN KAREN DAY SPA. I asked to speak with a manager or store owner. Someone, anyone in charge. I was told, "No." by the person that answered and then just hungup on. Im in an agitated state at this point. I trusted this place with my card information and this is the way they treat their customer's??? When I called to make the appointment I was told I had to book it with a card, so I provided one, and later paid cash at the end of my visit. This visit was back in May of 2023. Why my card was charged yesterday(1/8/2024) I don't know. So I called to inform this company to let them know something wrong is happening and that they should alert their other customers. I called back and asked again for the person in charge or store owner, I was told no, again. So before I was hungup on again I stated my issue and the receptionist just replied, "Oh, no. Our machine's don't do that." and she just kept repeating it. I was so frustrated by that point and just repeated myself again.... the discussions went no where as imagined. I decided this is what I could do to warn others of sharing sensitive information with this establishment.
The first impression is quite unpleasant; Receptionists are very little friendly, uninformative and quite rude. The first impression is the most important, therefore they should better train their reception staff, so that they learn more about what customer service is about, if they learned to greet and smile, that would be great...
Hi everyone just wanted people this place is amazing. Me what I had was the milk and oats bath scrub. The best. My husband had a massage with bone adjustment. He loved it. Lilly helped a lot great lady very kind. On time with my appointment. Lots of tea help me relax. Quite. Peaceful. Thank for the lady that works in the front desk helped me with everything.We will come soon again 😁 thank you for the best treatment.
Ann Karen spa has great location, our family has four persons have massage today. All of us feel good about the massage. I would strongly recommend this spa.
Nice clean facilities, pretty empty on the weekdays.. Overall nice experience.
**ATTENTION** Yesterday I got an alert from my chase bank that a $2000 charge was made on my card. I informed my bank that was a FRAUDULENT CHARGE. I called the establishment that made the charge ANN KAREN DAY SPA. I asked to speak with a manager or store owner. Someone, anyone in charge. I was told, "No." by the person that answered and then just hungup on. Im in an agitated state at this point. I trusted this place with my card information and this is the way they treat their customer's??? When I called to make the appointment I was told I had to book it with a card, so I provided one, and later paid cash at the end of my visit. This visit was back in May of 2023. Why my card was charged yesterday(1/8/2024) I don't know. So I called to inform this company to let them know something wrong is happening and that they should alert their other customers. I called back and asked again for the person in charge or store owner, I was told no, again. So before I was hungup on again I stated my issue and the receptionist just replied, "Oh, no. Our machine's don't do that." and she just kept repeating it. I was so frustrated by that point and just repeated myself again.... the discussions went no where as imagined. I decided this is what I could do to warn others of sharing sensitive information with this establishment.