I had a very disappointing experience at this place. The therapist burned me twice with hot towels, left the room multiple times, and was gone for over 10 minutes.
The draping was uncomfortable, making the entire experience unpleasant.
Instead of offering any compensation for the poor service, the front desk simply ignored my concerns and charged me the full price.
The service was terrible, and the price was way too high.
It's important to mention that I left the treatment 10 minutes early due to the poor experience, yet they still charged me the full price
I would not recommend this place, and I definitely won’t be coming!!!!!!
Vicky Hanako
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November 19, 2024
They are the best. The spa itself was very clean. I love the tranquility of the place. Music was so relaxing. Today, Peter gave me 60 minute back and foot massage combination. I felt so much better from body soreness. Booking was also very easy, they were very responsive. I will definitely book again next month.
Putri Tidur
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December 11, 2020
I can’t disagree with all the reviewers here. I got a back pain, because my husband always cuddling me when sleeping. Then I got wrong position. It took me a days to figured this out because I did massage (deep tissue) but doesn’t work, then I try this reflexology, and it works good. The service was good with Russel, he will make sure if it’s too hard for you or not. 1 hour was really enough to me. And I recommend this place.
Natalie Olivares
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January 06, 2025
Oof… I haven’t been to a foot spa before but I get regular pedicures and a massage from the most mediocre nail tech is more satisfactory than this. Idk what kind of massage this is supposed to be but I get more out of applying lotion at home than I did the 40+ minutes this guy placed his hand under my knee and moved it side to side. Feet were barely touched, no toes. The worst part is at the end of it I tipped 20% and he looked at me and said “more?” in confusion. Um I heard Jerry is good but unfortunately I did not get him
G Y
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May 01, 2024
Sadly, I got lured in by the good reviews. The ambience is decent and the place was clean. The massage was horrible, at best. I refrained from walking out, but that was hard to do. The guy I got just kept rubbing lotion on my feet in the same place for an hour. He had no real massage skills, no knowledge of foot anatomy, and no reflexology skills. To make it worse, he sniffled the entire time. Gross
Maybe it was allergies and not an illness, but for the costumer's peace of mind, please wear a mask rather than wiping your nose with your hands repeatedly and touching my feet. I immediately went to wash my own hands and then got a pedicure to wash my feet. I wish I had never gone.
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230 E 17th St #160, Costa Mesa, CA 92627, USA
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I had a very disappointing experience at this place. The therapist burned me twice with hot towels, left the room multiple times, and was gone for over 10 minutes. The draping was uncomfortable, making the entire experience unpleasant. Instead of offering any compensation for the poor service, the front desk simply ignored my concerns and charged me the full price. The service was terrible, and the price was way too high. It's important to mention that I left the treatment 10 minutes early due to the poor experience, yet they still charged me the full price I would not recommend this place, and I definitely won’t be coming!!!!!!
They are the best. The spa itself was very clean. I love the tranquility of the place. Music was so relaxing. Today, Peter gave me 60 minute back and foot massage combination. I felt so much better from body soreness. Booking was also very easy, they were very responsive. I will definitely book again next month.
I can’t disagree with all the reviewers here. I got a back pain, because my husband always cuddling me when sleeping. Then I got wrong position. It took me a days to figured this out because I did massage (deep tissue) but doesn’t work, then I try this reflexology, and it works good. The service was good with Russel, he will make sure if it’s too hard for you or not. 1 hour was really enough to me. And I recommend this place.
Oof… I haven’t been to a foot spa before but I get regular pedicures and a massage from the most mediocre nail tech is more satisfactory than this. Idk what kind of massage this is supposed to be but I get more out of applying lotion at home than I did the 40+ minutes this guy placed his hand under my knee and moved it side to side. Feet were barely touched, no toes. The worst part is at the end of it I tipped 20% and he looked at me and said “more?” in confusion. Um I heard Jerry is good but unfortunately I did not get him
Sadly, I got lured in by the good reviews. The ambience is decent and the place was clean. The massage was horrible, at best. I refrained from walking out, but that was hard to do. The guy I got just kept rubbing lotion on my feet in the same place for an hour. He had no real massage skills, no knowledge of foot anatomy, and no reflexology skills. To make it worse, he sniffled the entire time. Gross Maybe it was allergies and not an illness, but for the costumer's peace of mind, please wear a mask rather than wiping your nose with your hands repeatedly and touching my feet. I immediately went to wash my own hands and then got a pedicure to wash my feet. I wish I had never gone.